Janek Thousands of users around the world experienced major disruptions as Zoom went down earlier today, affecting meetings, login access, and overall platform stability. At the height of the outage, more than 59,000 users reported issues on DownDetector, with the service offline for roughly 90 minutes.
If you’re just catching up or wondering “Is Zoom still down?”, here’s everything we know so far, including what caused the outage and how Zoom responded.
What Caused the Zoom Outage?
According to a report from The Register, the disruption was caused by a DNS configuration mistake made by GoDaddy, one of Zoom’s service providers. The error rendered parts of Zoom’s infrastructure unreachable, leading to widespread login failures and meeting access issues.
Timeline of Events
- Early reports began flooding DownDetector, quickly passing 59,000 user complaints.
- Zoom’s official status page became unreachable for many users, showing 502 or timeout errors.
- GoDaddy was identified as the source of the problem.
- Zoom restored service approximately 90 minutes after the outage began.
- The company issued a statement confirming that the issue has been resolved.
Who Was Affected?
The outage had a global reach, with users in the United States, Canada, Europe, and Asia all experiencing problems. Major cities with high user volume—like New York, London, and Tokyo—saw spikes in outage reports, though the issue was not limited to any one region.
What to Do If Zoom Is Still Not Working
If you’re still experiencing issues:
- Clear your browser or app cache
- Reboot your device or router
- Check Zoom’s official status page
- Visit DownDetector Zoom reports
- Try accessing Zoom via mobile network instead of Wi-Fi
Final Summary
- Peak outage reports: Over 59,000 users
- Cause: DNS misconfiguration by GoDaddy
- Duration: ~90 minutes
- Status: Zoom services have been restored
Zoom has since confirmed that the issue has been resolved, and platform functionality appears to be back to normal for most users.
